A More Accessible High Street
Wed, 21 October, 2009At Creative Happy we take accessibility very serious because if your site isn't user-friendly or accessible, future and current customers or users will struggle and generally wont visit your site again. So it was nice to read that the online high streets stores where taking this on board. M&S came out top this year from a report done by Webcredible.
The Online High Street Report, from web usability consultancy Webcredible, finds the newly-launched M&S site much improved - last year it ranked ninth.
John Lewis maintained its third position while fourth and most improved was Boots.
The now online-only Woolworths brand improved its usability score from 65% to 80%.
"No less than five have scored 80% or more for website usability, which is unprecedented," said Trenton Moss, director of Webcredible.
